FAQs

Q: Who is eligible for the Exceptional Family Member Program (EFMP)?

A:  A family member who is enrolled in DEERS and may require special medical or emotional services based on chronic physical, intellectual or emotional needs.

Q: How do I enroll in the EFMP?

A:  By calling one of two EFMP offices at Camp Pendleton: Mainside (760) 725-5363 or San Onofre (760) 763-0868. Families who are interested in EFMP support will be assigned a caseworker to assist with the enrollment process and all available community and installation resources to facilitate services and continuity of care for the family.

Q:  What are some of the benefits of enrolling in the EFMP?

A:  Up to 40 hours of respite care per month, support groups, parent workshops, assistance with finding local resources, as well as, TRICARE Extended Care Health Options (ECHO) enrollment assistance.

Q:  What does the Extended Care Health Options (ECHO) program provide?

A:  ECHO provides additional medical coverage from TRICARE (Conus only) such as special education, durable equipment and rehabilitation care. For more information, visit: TRICARE. To enroll in ECHO or be screened for eligibility, fax completed forms DD2792 and DD2792-1 (download from this website) to 877-890-9276.

Q:  Are families enrolled in the EFMP able to be stationed overseas?

A:  Overseas assignments for all active duty personnel and family members require screening. If sufficient care is determined as not available overseas, EFMP will work to ensure a duty location where both career and Exceptional Family Member needs are met.

Q:  Does the EFMP provide relocation support?

A:  EFMP caseworkers at both the losing and gaining installation will assist in the transition of medical and educational care. Ask the EFMP office for a “PCS Needs Assessment Sheet” upon receipt of orders.

Q: How can EFMP help my Exceptional Family Member with the Individual Education Plan (IEP)?

A:  Caseworkers will assist you with issues ranging from school services, access to therapies, related resources and provide workshops to help families learn to be their family member’s best advocate.

Q:  I am part of the EFMP.  Can I secure priority housing?

A:  Priority housing for Marine Corps enrolled families is now determined by the HQMC EFMP office via the medical screening team.