Overview

Contact / Hours:

Exceptional Family Member Program

BLDG 13150
(760) 725-5363
mccspendletonefmp@usmc-mccs.org

Exceptional Family Member Program MCLB Barstow Office

Bldg 319 MCX Administration Office
(760) 577-5854

Mon-Fri 8:00am-3:30pm

Your safety is our top priority. Please review our current policies:

  • Call (760) 725-5363 for appointment or assistance
  • All patrons will have to wash or sanitize their hands prior to meeting with employees
  • In-person services will be by appointment only
  • Only one patron at a time will be allowed in any office

For the most up to date information on facility closures / program changes and updates, visit mccscp.com/impact.


Exceptional Family Member Program (EFMP) at Camp Pendleton assists active duty personnel in providing for the special needs of family members before, during and after relocation required by a change of duty assignment. The program ensures every attempt is made to bring together military careers and special needs.

Any authorized dependent family member (spouse, child, stepchild, adopted child, foster child, or dependent parent) of active duty personnel residing with the sponsor who possesses a physical, medical, or emotional disability for a period of six months or more is eligible for enrollment.

It is mandatory, per MCO P1754.4B, that family member’s with special needs enroll in the EFMP. This assists Headquarters Marine Corps with assigning active duty personnel to locations where the special needs of family members can best be met

Additional Info

FAQFamily ForumEFMP Respite CareEFMP DD 2792 ReimbursementResourcesContacts

How do I enroll in EFMP?
By calling one of two EFMP offices at Camp Pendleton: Mainside (760) 725-5363 or San Onofre (760) 763-0868. Families who are interested in EFMP support will be assigned a caseworker to assist with the enrollment process and all available community and installation resources to facilitate services and continuity of care for the family.
What are some of the benefits of enrolling in EFMP?
Personalized case management, resource & referral, workshops, playgroups, family events, and much more! Additionally, if an Exceptional Family Member is eligible, the Family Case Worker provides enrollment assistance with the Base Installation Respite Care Reimbursement Program & TRICARE® Extended Coverage Health Coverage (ECHO).
What does the Extended Care Health Options (ECHO) program provide?
The TRICARE® Extended Care Health Option (ECHO) provides supplemental services to active duty family members with qualifying mental or physical disabilities. ECHO offers integrated services and supplies beyond those offered by the basic TRICARE health benefits program.
Are Families enrolled in EFMP able to be stationed overseas?
Overseas assignments for all active duty personnel and family members require screening. If sufficient care is determined as not available overseas, EFMP will work to ensure a duty location where both career and Exceptional Family Member needs are met.
Does EFMP provide relocation support?
EFMP caseworkers at both the losing and gaining installation will assist in the transition of medical and educational care. Ask the EFMP office for a “Transition Checklist” upon receipt of orders.
How can Exceptional Family Member Program help me with an Individual Education Plan (IEP)?
Caseworkers will assist you with issues ranging from school services, access to therapies, related resources and provide workshops to help families learn to be their family member’s best advocate.
As part of EFMP can I secure priority housing on base?
Priority housing for Marine Corps enrolled families is now determined by the HQMC EFMP office via the medical screening team.

The EFMP Family Forum is a place to identify and champion issues of our special needs families at Camp Pendleton, offering ideas, promoting creativity, integrating work, and problem solving. This committee will allow for greater coordination and collaboration in accessing quality support services.

Who is invited?
An open forum for all EFMP Families to address systemic issues and concerns that affect Exceptional Family Members attached to Pendleton. This is also an opportunity for families to network and learn of current trends, opportunities and resources. As members of our community, families have the chance to discuss matters and extend recommendations that will enhance the quality of life for our EFMP community.

When does it meet?
The EFMP Special Needs Forum meets quarterly. Please contact the nearest EFMP office for specific dates and times.

How can I get involved?
All EFMP Families are encouraged to attend. These meetings are scheduled on a quarterly basis. If you are unable to attend, please forward your concerns and requests to your assigned Family Case Worker or e-mail at mccspendletonefmp@usmc-mccs.org.

Contact an EFMP office to confirm dates and location.

Mainside: (760) 725-5363 or San Onofre/SOI: (760) 763-0868.

EFMP Respite Care Reimbursement Changes

Effective Oct 1, 2013
Since 2008 and our groundbreaking efforts to reorganize and improve the Exceptional Family Member Program (EFMP), our enrolled families have grown from 4,500 to 8,700. Reducing enrollment stigma and improving quality of care were key imperatives. EFMP initiated respite care in 2008 to support the impact of a wartime operational tempo and the particular impact to families who support a family member with exceptional needs. Since initiation, we have reimbursed more than 1.7 million hours of respite care, and know that this program has been valued and appreciated by enrolled families. Family efforts will always be focused on connecting to care and obtaining the services required by their exceptional family member; however, we must restructure our respite care benefit to preserve reimbursement for Level of Need (LoN) 3 and 4 families as we transition from wartime to peacetime capabilities and funding.

Effective Oct 1, 2013, the following changes will be in effect:

(1) EFMP enrolled Marines with a (LoN) 3 or 4 EFM will continue to be eligible for respite care.
(2) Marines with a LoN 1 or 2 EFM will no longer be eligible to use respite care.
(3) Age typical sibling reimbursement will no longer be included in the reimbursement formula.
(4) Adult EFMs will no longer be eligible for reimbursement of their age typical children.
(5) Total respite care hours will be reduced from 40 hours per month, per family to 20 hours per month, per family.
(6) Adults EFMs who are LoN 4 will remain eligible for respite care for themselves.

EFMP enrolled families who have registered to use respite care at their current installation will receive a letter from the installation EFMP office. This letter will contain specific information regarding continued eligibility for respite care and changes to reimbursement rate(s).

Marine Corps Bulletin 1754 EFMP Respite Care Program Changes is available at http://www.marines.mil/News/Publications and provides greater detail about the policy change. Families should contact their EFMP Family Case Worker with any questions or if they desire assistance identifying local community resources.

For additional information regarding the Marine Corps Respite Care changes, please visit: https://www.manpower.usmc.mil/portal/page/portal/M_RA_HOME/MF/F_Family%20Care/Exceptional%20Family%20Member%20Program.



EFMP Base Installation Respite Care Reimbursement Program
The Respite Care Reimbursement Program is intended to reduce stress on sponsor families by providing temporary rest periods for family members who care for those who have special needs. Families assigned to the Camp Pendleton EFMP with EFMs identified as Level of Need (LoN) 3 or 4 can receive up to 20 clock hours per month of respite care, at an authorized rate. After verifying eligibility & authorized rate for the Respite Care Reimbursement Program, families may choose their own certified provider (Proof of certification & signed hold harmless agreement must be provided to our office prior to care), pay their provider for respite care hours, & then submit their original receipt, reimbursement log, & standard form 1164 to the Camp Pendleton EFMP office within 60 days to receive reimbursement.

Contact the EFMP office or your assigned EFMP Family Case Worker for more information or to enroll.

Respite Care Forms

The Marine Corps Exceptional Family Member Program is a mandatory enrollment program designed to coordinate permanent change of station assignments for active duty sponsors who have a family member with special needs. When Marines are assigned to locations where their family members have access to required care, it allows the Marine to focus on the mission, enhancing the individual and family readiness.

Marines and families often contact EFMP with recommendations about how the program can better support families and we value this communication. Several months ago, families began notifying EFMP that some TRICARE authorized providers were charging for completion of the DD Form 2792. This form is used across the Department of Defense to identify the medical requirements of family members for the purpose of EFMP enrollment. Enrolled families must also submit an updated form every three years to ensure that the most current information is available for EFMP assignment review.

As we investigated, we learned that network providers cannot receive TRICARE reimbursement for the time associated with completion of this form and therefore passed the cost to the individual family. Additionally, we have learned that absent regulation, authorized provider charges to families are inconsistent, and in some cases, cost prohibitive for families.

The Marine Corps believes that families should not bear the cost of form completion to comply with a DoD-mandated program, and we have instituted a reimbursement process, retroactive to October 1, 2014. We have authorized reimbursement at actual cost, up to a maximum of $200/package, whichever is less. We recognize that some providers are charging more than the $200/package, however with education, may reduce their charges to align with our reimbursement. In some cases, providers have been charging less than the maximum amount authorized by the Marine Corps; we commend them and encourage them to keep their rates consistent. EFMP-enrolled Marines who are interested in pursuing a reimbursement, should contact their assigned EFMP office for assistance.

DD 2792 Reimbursement Information & Forms


ECHO
TRICARE Extended Care Health Option (ECHO)

ECHO supplements the basic TRICARE program by providing financial assistance for certain services and supplies to qualifying beneficiaries. The services available under ECHO vary depending on the needs of the beneficiary.

If you need assistance with ECHO benefits or would like to see if you qualify, please call UnitedHealthcare Military & Veterans at 1-855-874-6800 or contact your EFMP Family Case Worker.

Military I.D. Card for Adult Children
Military dependent children may be eligible for a lifetime I.D. card after age 21 due to pre-existing medical conditions. The child must be incapable of self-support.

Contact HQMC, Manpower and Reserve Affairs, MMSR-6 for the eligibility criteria and application – Form DD 137-5, (800) 784-9310/9529

Please contact the EFMP offices for additional resources.

Program Manager

Seniorina Rold
(760) 725-5363
Seniorina.H.Rold@usmc-mccs.org

Administrative Assistant
Anthony Kay
(760) 725-5363
Anthony.Kay@usmc-mccs.org

Training, Education & Outreach Specialist
Hope Bustos
(760) 725-3175
Esperanza.Bustos@usmc-mccs.org

Family Caseworkers

If you are transitioning to Camp Pendleton, Pawn Solie will be your Transitional Family Case Worker for the Exceptional Family Member Program. Download our welcome letter here.

Once you have established your residency or if you are newly enrolled in the Exceptional Family Member Program but not new to Camp Pendleton, you will be assigned an EFMP Family Case Worker that will be your point of contact for resources and questions. You may utilize the list below to reference the MCB Camp Pendleton Housing area or city you live in to connect with the assigned family caseworker.


Lauren Anderson
(760) 763-1310
Lauren.P.Anderson@usmc-mccs.org
Office: Bldg 13150
Housing Areas: Del Mar, Forester Hills, South Mesa, Pacific View & Wire Mountain (I, II & III)
Cities:Vista
Area of Responsibility: North County Coastal (except Oceanside)

Chu Trani
(760) 576-6396
Chu.M.Trani@usmc-mccs.org
Office: Abby Reinke Bldg 201019
Housing Areas: South Mesa, Santa Margarita, & Wire Mountain (I, II & III)

Tamara Kaye
(760) 763-1310
Tamara.Kaye@usmc-mccs.org
Office: Bldg 13150
Housing Areas: Wire Mountain I, II, III/South Mesa


Jessica Crawford
(760) 725-0226
Jessica.Crawford@usmc-mccs.org
Office: Bldg 13150
Housing Areas: Stuart Mesa, Edson, Harbor View, Seaside Village, & San Diego Proper

Pawn Solie
(760) 725-7165
Ampornpan.Solie-Palmer@usmc-mccs.org
Office: Bldg 520512
Cities: Murrieta, Hemet, Lake Elsinore, San Bernardino, San Marcos, Poway, Valley Center, Ramona, Rancho Santa Fe, Santee, La Mesa, & El Cajon
Area of Responsibility: Riverside County & Outliers of San Diego

Kristen Laiola
(760) 763-0868
Kristen.Laiola@usmc-mccs.org
Office: Bldg 520512
Housing Areas: San Mateo Point & San Onofre (I, II & III)
Cities: San Clemente
Area of Responsibility: Orange County


Shereen Mack
(760) 725-0226
Shereen.R.Mack@usmc-mccs.org
Office: Bldg 13150
Housing Areas: San Luis Rey, O’Neill Heights, & De Luz
Cities: Fallbrook & Bonsall

Danielle Townsend
(760) 763-4254
Danielle.L.Townsend@usmc-mccs.org
Office: Bldg 13150
Cities: Temecula, Winchester, Menifee & Escondido
Area of Responsibility: Riverside County

Dale Green
(760) 763-3607
Dale.Green@usmc-mccs.org
Office: Bldg 13150
Cities: Oceanside (Off Base)
Area of Responsibility: Oceanside (Off Base)


Gina Gonzalez
(760) 763-6911
Gina.Lipp@usmc-mccs.org
Office: San Luis Rey Bldg 17081
Area of Responsibility: Families assigned to Inspector & Instructor (I&I) duty in the West Coast Region
States: All states west of Mississippi

Eduardo Topete
(760) 725-5363
Eduardo.Topete@usmc-mccs.org
Office: Bldg 13150
Area of Responsibility: Families assigned to Inspector & Instructor (I&I) duty in the West Coast Region
States: All states west of Mississippi

Adam Diaz
(760) 577-5854
Adam.Diaz@usmc-mccs.org
Office: MCLB Barstow
Area of Responsibility: Barstow, China Lake & Edwards AFB

To receive email updates about upcoming events, changes within the EFMP at Camp Pendleton and for all outreach assistance, please call (760) 725-5363 or e-mail mccspendletonefmp@usmc-mccs.org

Events

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